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Do you follow up?It is worth sending out an email a few days after you post an item, saying "Is everything alright with your purchase?I hope you received it and it was as you expected.Do your item description pages have everything that buyers need to know?If you're planning to offer international delivery, then it's good to make a list of the charges to different counties and display it on each auction. Being a really good ebay seller, more than anything else, is about providing genuinely good and honest customer service. While it's good to be able to understand others' lingo, avoid using it unless you really need to (for example, if you run out of space in an item's title). Snail Mail: the post, which is obviously very slow compared to email. If you try to sell something that you just don't know anything about then you'll never write a good description and sell it for a good price. If you're ready to start selling, then the next thing you need to know is the different auction types, so you can decide which ones you will use to sell your items. That's the only foolproof way to protect your reputation. If you get serious about ebay but don't have a camera, then you will probably want to invest in one at some point. Dutch: an auction where more than one of an item is available. As you think about what to sell, there are a a couple of matters to look at. This simple checklist will help you keep on top of things. Being a seller is a lot of responsibility, and sometimes you might feel like you're not doing everything you should be. There's usually little point in starting a fixed price auction for $100 when someone else is selling the item for $90. PayPal: an electronic payment method accepted by most sellers. Reserve: the minimum price the seller will accept for the item.An ebay Seller's Checklist.If not or before you use it -It's worth sending a brief email when transactions go through: something like a simple "Thank you for buying my item, please let me know when you have sent the payment". Sniping: bidding at the last second to win the item before anyone else can outbid you. Rare: used and abused on ebay, now entirely meaningless. Many people on ebay are not knowledgeable buyers and you will lose them if you write a load of gobbledegook all across your auction. Prepare Yourself. If all else fails mention it to your friends and family: they'll almost certainly say "Oh, well why don't you sell…", and you'll slap your forehead. Learning the ebay "slang". Do you monitor the competition?Always keep an eye on how much other items the same as or similar to yours are selling, and what prices they're being offered at. If you can think of a "physical" product of that you are experienced with and it's small and light enough for postage to be comparatively cheap, then that's great!Don't worry if you think the thing you're selling is too obscure - it isn't. " This might sound like giving the customer an opportunity to complain, but you should be trying to help your customers, not take their money and run. Follow this up with "Thanks for your payment, I have posted your [item name] today". The chances are that someone, somewhere will have seen fit to explain it. I advise you
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