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Being a really good ebay seller, more than anything else, is about providing genuinely good and honest customer service.Do your item description pages have everything that buyers need to know?If you're planning to offer international delivery, then it's good to make a list of the charges to different counties and display it on each auction. Follow this up with "Thanks for your payment, I have posted your [item name] today". Reserve: the minimum price the seller will accept for the item. Prepare Yourself. Anyone can sell on ebay, if they believe in themselves - and if you do decide it's not for you, then the start-up costs are so low that you won't really have lost anything. . Mint: in perfect condition. Here's a little list of some of the most useful jargon to know, but you don't need to memorise it - even the most common lingo is only used relatively rarely. Do you monitor the competition?Always keep an eye on how much other items the same as or similar to yours are selling, and what prices they're being offered at. Bid: telling ebay's system the maximum price you are prepared to pay for an item. Are you emailing your sellers? I use Selling Manager Pro that automates all of the stuff below. There are a few things that you really need to know before you go and throw yourself in at the deep end. " This might sound like giving the customer an opportunity to complain, but you should be trying to help your customers, not take their money and run. The most important of these is to always sell what you know.What You Need to Know prior to geting started on ebay. This simple checklist will help you keep on top of things. I advise you get using it asap. Being a seller is a lot of responsibility, and sometimes you might feel like you're not doing everything you should be. If someone else is selling the same thing as you, then always try to provide more information about it than they do. Learning the ebay "slang". If you can think of a "physical" product of that you are experienced with and it's small and light enough for postage to be comparatively cheap, then that's great!Don't worry if you think the thing you're selling is too obscure - it isn't. Shill bid: a fake bid placed by a seller trying to drive up their auction's price. The chances are that you'll find more specific jargon related to whatever you're selling, but it'd be an impossible task to cover it all here. Do you have trouble sometimes understanding when people talk about ebay?Don't worry, some of the lingo is really obscure, and you can't be expected to understand it until someone's told you what it means. Rare: used and abused on ebay, now entirely meaningless. So you've decided that you want to get rolling as a seller on ebay. Snail Mail: the post, which is obviously very slow compared to email. You will be surprised how many problems you will avoid just by communicating this way. Have you got pictures of the items?It's worth taking the time to photograph your items, especially if you have a digital camera. Do you follow up?It is worth sending out an email a few days after you post an item, saying "Is everything alright with your purchase?I hope you received it and it was as you expected. Out of the things
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