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" This might sound like giving the customer an opportunity to complain, but you should be trying to help your customers, not take their money and run. Prepare Yourself. Are you emailing your sellers? I use Selling Manager Pro that automates all of the stuff below. As you think about what to sell, there are a a couple of matters to look at. Here's a little list of some of the most useful jargon to know, but you don't need to memorise it - even the most common lingo is only used relatively rarely. The chances are that you'll find more specific jargon related to whatever you're selling, but it'd be an impossible task to cover it all here. Have you been wrapping your items correctly?Your wrapping should be professional for the best impression: use appropriately sized envelopes or parcels, wrap the item in bubble wrap to stop it from getting damaged, and print labels instead of hand-writing addresses. You will be surprised how many problems you will avoid just by communicating this way. If you can't figure one out from your knowledge of the subject, then type the term into a search engine, followed by the word 'ebay'.Do your item description pages have everything that buyers need to know?If you're planning to offer international delivery, then it's good to make a list of the charges to different counties and display it on each auction. You'll probably do even better if you fill a niche than if you sell something common. Don't pack it in if something goes a little wrong in your first few sales: the sellers who are booming on ebay are the ones who enjoy it, and stick at it whatever comes about. I advise you get using it asap. Being a really good ebay seller, more than anything else, is about providing genuinely good and honest customer service. The most important of these is to always sell what you know. Firstly, you need to know what it is you're going to sell: what's your specialisation?You'll do far better on ebay if you become a great source for certain kind of products, as people who are interested in those products will come back to you again and again. There are going to be ups and downs when you sell on ebay. You might think you are not particularly involved in anything, but if you think about what sort of things you commonly buy and which websites you go to most a great deal, I'm sure you'll identify some sort of interest. Have you found out everything you possibly could about your items?Try typing their names into a search engine - you might find out something you didn't know. PayPal: an electronic payment method accepted by most sellers. Dutch: an auction where more than one of an item is available. You won't get any loyalty or real reputation if you just sell rubbish at random. Learning the ebay "slang".An ebay Seller's Checklist. Mint: in perfect condition. If you're ready to start selling, then the next thing you need to know is the different auction types, so you can decide which ones you will use to sell your items. Sniping: bidding at the last second to win the item before anyone else can outbid you. Snail Mail: the post, which is obviously very slow compared to email. If you get serious about ebay but don't have a camera, then you will probably want to invest in one at some point. The cost is very low

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