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An ebay Seller's Checklist. Are you emailing your sellers? I use Selling Manager Pro that automates all of the stuff below.If not or before you use it -It's worth sending a brief email when transactions go through: something like a simple "Thank you for buying my item, please let me know when you have sent the payment".Do your item description pages have everything that buyers need to know?If you're planning to offer international delivery, then it's good to make a list of the charges to different counties and display it on each auction.What You Need to Know prior to geting started on ebay. Being a seller is a lot of responsibility, and sometimes you might feel like you're not doing everything you should be. Sniping: bidding at the last second to win the item before anyone else can outbid you. You won't get any loyalty or real reputation if you just sell rubbish at random. I advise you get using it asap. Non-paying bidder: a bidder who wins an auction but does not then go on to buy the item. If you get serious about ebay but don't have a camera, then you will probably want to invest in one at some point. Shill bid: a fake bid placed by a seller trying to drive up their auction's price. PayPal: an electronic payment method accepted by most sellers. Words. Learning the ebay "slang". This simple checklist will help you keep on top of things. If you can think of a "physical" product of that you are experienced with and it's small and light enough for postage to be comparatively cheap, then that's great!Don't worry if you think the thing you're selling is too obscure - it isn't. There's a market for just about everything on ebay, even things that would not sell once in a year if you stocked them in a shop. Have you found out everything you possibly could about your items?Try typing their names into a search engine - you might find out something you didn't know. By now, you're well prepared for ebay life, and you're probably ready to get started with that first auction. Dutch:
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Microsoft Corp v. Zamos was litigation between Microsoft and David Zamos, a student at Kent State and the University of Akron in the United States. Microsoft accused Zamos of illegally reselling his student-discounted copies of Windows XP Pro and Microsoft Office on eBay. Zamos countersued Microsoft for making false claims. When Zamos sent a press release to his local newspaper, the case received international press coverage.
At issue was the fact that Zamos acquired Microsoft software at a discount for academic use, then re-sold it to the general public on eBay for a profit. Zamos contends, and can document, that he found the software unsuitable when he realized it required him to format his computer's hard drive. He attempted to return the software, first at the University of Akron's bookstore, then directly to Microsoft.
When both of these attempted returns were denied, Zamos put the software up for sale on eBay in two auctions, the second of which was cancelled at Microsoft's request. When he successfully re-instated the auction and completed the sale, he was sued under the Digital Millennium Copyright Act. His profit was $143.50 USD.
On January 3, 2005 Zamos filed a countersuit. In it he pointed out that Microsoft's claim did not represent the facts of his case, and appeared to be a boilerplate suit like thousands of others the company has filed. He exhibited a page from the claim that was identical to a page in another, except that some plural words had been changed to singular ones. The respective verbs had not been changed to their singular forms, so the page contained grammatical errors.
These counterclaims seem to have failed, as Zamos was not a "qualified end user". So he filed more claims, contending among other things that the unopened software had never presented him with the End User License Agreement and thus the opportunity to become a qualified end user. This, he asserted, amounted to deceptive sales practice.
When Zamos requested a trial by jury, Microsoft offered to drop their case if he would drop his countersuit. But he insisted on reimbursement for the software, and an apology for Microsoft's behavior. Microsoft refused this, and Zamos wrote a brief press release to the Akron Beacon Journal, which published the item on March 7, 2005.
Over the course of a single day, this item attracted so much interest that Zamos immediately received requests for interviews from all over the United States and the United Kingdom. Microsoft quickly proposed a different settlement, and Zamos agreed. As part of this settlement, Zamos has agreed not to discuss the case further.
See also
- First-sale doctrine
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