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" This might sound like giving the customer an opportunity to complain, but you should be trying to help your customers, not take their money and run. Being a really good ebay seller, more than anything else, is about providing genuinely good and honest customer service. Follow this up with "Thanks for your payment, I have posted your [item name] today". Have you been wrapping your items correctly?Your wrapping should be professional for the best impression: use appropriately sized envelopes or parcels, wrap the item in bubble wrap to stop it from getting damaged, and print labels instead of hand-writing addresses. So you've decided that you want to get rolling as a seller on ebay. Oh, and always use first class post - don't be cheap. Words. If you try to sell something that you just don't know anything about then you'll never write a good description and sell it for a good price. Bid: telling ebay's system the maximum price you are prepared to pay for an item. What to Sell. There are a few things that you really need to know before you go and throw yourself in at the deep end. While it's good to be able to understand others' lingo, avoid using it unless you really need to (for example, if you run out of space in an item's title). Out of the things you know enough about, you should then consider which things you could actually get for a good enough price to resell, and how suitable they would be for posting. I advise you get using it asap. Learning the ebay "slang". Do you follow up?It is worth sending out an email a few days after you post an item, saying "Is everything alright with your purchase?I hope you received it and it was as you expected. Many people on ebay are not knowledgeable buyers and you will lose them if you write a load of gobbledegook all across your auction. The chances are that you'll find more specific jargon related to whatever you're selling, but it'd be an impossible task to cover it all here. If someone else is selling the same thing as you, then always try to provide more information about it than they do. If you can't figure one out from your knowledge of the subject, then type the term into a search engine, followed by the word 'ebay'. Non-paying bidder: a bidder who wins an auction but does not then go on to buy the item. Mint: in perfect condition.Do your item description pages have everything that buyers need to know?If you're planning

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