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While it's good to be able to understand others' lingo, avoid using it unless you really need to (for example, if you run out of space in an item's title). Snail Mail: the post, which is obviously very slow compared to email. The most important of these is to always sell what you know. There's usually little point in starting a fixed price auction for $100 when someone else is selling the item for $90. Words. There are a few things that you really need to know before you go and throw yourself in at the deep end. Have you found out everything you possibly could about your items?Try typing their names into a search engine - you might find out something you didn't know. " This might sound like giving the customer an opportunity to complain, but you should be trying to help your customers, not take their money and run. The chances are that you'll find more specific jargon related to whatever you're selling, but it'd be an impossible task to cover it all here. Also, are you checking your emails?Remember that potential buyers can send you email about anything at any time, and not answering these emails will just make them go somewhere else instead of buying from you. There are going to be ups and downs when you sell on ebay.What You Need to Know prior to geting started on ebay. Here's a little list of some of the most useful jargon to know, but you don't need to memorise it - even the most common lingo is only used relatively rarely. Do you follow up?It is worth sending out an email a few days after you post an item, saying "Is everything alright with your purchase?I hope you received it and it was as you expected. The chances are that someone, somewhere will have seen fit to explain it. You'll probably do even better if you fill a niche than if you sell something common. If someone else is selling the same thing as you, then always try to provide more information about it than they do.If not or before you use it -It's worth sending a brief email when transactions go through: something like a simple "Thank you for buying my item, please let me know when you have sent the payment". Have you been wrapping your items correctly?Your wrapping should be professional for the best impression: use appropriately sized envelopes or parcels, wrap the item in bubble wrap to stop it from getting damaged, and print labels instead of hand-writing addresses. If all else fails mention it to your friends and family: they'll almost certainly say "Oh, well why don't you sell…", and you'll slap your forehead. If you try to sell something that you just don't know anything about then you'll never write a good description and sell it for a good price. Oh, and always use first class post - don't be cheap. Are you emailing your sellers? I use Selling Manager Pro that automates all of the stuff below. Out of the things you know enough about, you should then consider which things you could actually get for a good enough price to resell, and how suitable they would be for posting. Do you have trouble sometimes understanding when people talk about ebay?Don't worry, some of the lingo is really obscure, and you can't be expected to understand it until someone's told you what it means. Don't pack it in if something
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