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" This might sound like giving the customer an opportunity to complain, but you should be trying to help your customers, not take their money and run. Do you follow up?It is worth sending out an email a few days after you post an item, saying "Is everything alright with your purchase?I hope you received it and it was as you expected. There's a market for just about everything on ebay, even things that would not sell once in a year if you stocked them in a shop. If you get serious about ebay but don't have a camera, then you will probably want to invest in one at some point. Rare: used and abused on ebay, now entirely meaningless. Here's a little list of some of the most useful jargon to know, but you don't need to memorise it - even the most common lingo is only used relatively rarely. Do you monitor the competition?Always keep an eye on how much other items the same as or similar to yours are selling, and what prices they're being offered at. Oh, and always use first class post - don't be cheap. Prepare Yourself. Also, are you checking your emails?Remember that potential buyers can send you email about anything at any time, and not answering these emails will just make them go somewhere else instead of buying from you.An ebay Seller's Checklist. There are going to be ups and downs when you sell on ebay.What You Need to Know prior to geting started on ebay. Non-paying bidder: a bidder who wins an auction but does not then go on to buy the item. I advise you get using it asap. Have you been wrapping your items correctly?Your wrapping should be professional for the best impression: use appropriately sized envelopes or parcels, wrap the item in bubble wrap to stop it from getting damaged, and print labels instead of hand-writing addresses.If not or before you use it -It's worth sending a brief email when transactions go through: something like a simple "Thank you for buying my item, please let me know when you have sent the payment". There are a few things that you really need to know before you go and throw yourself in at the deep end. Sniping: bidding at the last second to win the item before anyone else can outbid you. Mint: in perfect condition. As you think about what to sell, there are a a couple of matters to look at. Dutch: an auction where more than one of an item is available. You'll probably do even better if you fill a niche than if you sell something common. Reserve: the minimum price the seller will accept for the item. So you've decided that you want to get rolling as a seller on ebay. That's the only foolproof way to protect your reputation. What to Sell. Many people on ebay are not knowledgeable buyers and you will lose them if you write a load of gobbledegook all across your auction. You might think you are not particularly involved in anything, but if you think about what sort of things you commonly buy and which websites you go to most a great deal, I'm sure you'll identify some sort of interest. Snail Mail: the post, which is obviously very slow compared to email. If you can think of a "physical" product of that you are experienced with and it's small and light enough for postage to be comparatively cheap, then that's great!Don't worry

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